Shipping & Returns

Processing Your Order
Orders typically process within 1-3 business days. When your item ships, you will receive an email confirmation that includes tracking information.

Shipping
We provide a variety of shipping choices, including regular and expedited delivery. Shipping prices will be calculated at checkout based on your location and desired method.

Delivery
Delivery times vary by area:
Domestic (Australia): 3–7 business days.
International: 7-21 business days.

Customs and Duties
When international consumers arrive, they may be charged customs fees, taxes, or other expenses. UnMatched Society is not responsible for these additional expenditures.

Lost or Damaged Items
If your package is lost or damaged in transportation, please contact us within 7 days after delivery for help. We will do everything we can to remedy the issue.